Information We Collect
When you register or use the hijau44 platform, we collect several categories of information to ensure a smooth and secure experience. The types of information collected include:
- Account Information: Full name, email address, phone number, date of birth, and login credentials collected at registration.
- Device & Browser Information: Device type, operating system, IP address, browser used, and session data when accessing the platform.
- Payment Information: Transaction details in MYR (RM), including your chosen payment method such as DuitNow and bank transfers. We do not store full card numbers or sensitive payment details directly.
- Usage Data: Records of in-platform activity, including games played, bets placed, and access timestamps.
- Cookies: Small files stored on the user's device to enhance the browsing experience and enable automatic login.
How We Use Your Information
Information collected by hijau44 is used solely for legitimate and responsible purposes, including:
- Verifying user identity during registration and login to keep your account secure.
- Processing deposits, withdrawals, and financial transactions in MYR (RM) accurately and promptly.
- Providing customer support and resolving technical enquiries more effectively.
- Sending important notifications related to your account, promotions, or policy updates to users who have opted in.
- Analysing platform usage patterns to improve our products and overall user experience.
- Complying with applicable legal requirements, regulations, and regulatory authorities in Malaysia.
Hijau44 will not use your information for any other purpose without obtaining your consent first.
Cookies & User Activity Tracking
The hijau44 platform uses cookies to enhance your experience. Cookies allow the platform to remember your preferences, maintain your login session, and display more relevant content based on your browsing behaviour.
We use two types of cookies:
- Session Cookies: Temporary cookies that are automatically deleted when you close your browser. Used to maintain your active login session.
- Persistent Cookies: Stored on your device for a set period to help recognise you on return visits and speed up the login process.
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features on the hijau44 platform.
Data Storage, Security & Third-Party Sharing
Security & Storage
Hijau44 applies robust technical and organisational security measures to protect your personal information from unauthorised access, loss, or misuse. Data is stored on servers secured with industry-standard encryption.
Your information is retained for as long as your account remains active or as required to fulfil our legal obligations. Once your account is closed and the data retention period expires, your information will be securely deleted.
Third-Party Sharing
Hijau44 does not sell or rent users' personal information to third parties for marketing purposes. However, we may share information in the following limited circumstances:
- Trusted payment processors to securely handle financial transactions in RM.
- Government authorities or law enforcement bodies when required under Malaysian law.
- Technical service providers bound by strict confidentiality agreements, with access limited to only the data they need.
User Rights & How to Contact Us
Right to Access, Correct, and Delete
As a hijau44 user, you have the right to:
- Access personal information we hold about you at any time upon written request.
- Correct inaccurate or incomplete information in your account via profile settings or by contacting our support team.
- Request Deletion your information is subject to applicable legal obligations and data retention requirements.
- Withdraw consent for marketing communications at any time.
Privacy Policy Updates
Hijau44 reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. Users are encouraged to check this page periodically. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
For any privacy-related enquiries or to submit a request regarding your data, please contact the hijau44 support team at: [email protected]
Still Have Questions About Your Privacy?
The hijau44 support team is here to help you understand how we protect your data. Visit our FAQ or log in to manage your account privacy settings.